How To Order

We have a new online ordering system in place to make things easier, but if you do have any question please do call us free on 0800 0935 429.

Click on the Services page, browse through our services, and then simply select what you require from us. If you choose a box product which has a selection of swatches and/ or the option of calligraphy then further options will appear on the page to allow you to select these.

Once you have chosen the service and any relevant options you require, simply click on the ‘Add to order’ button. Once you have complete your order you then need to checkout.

EXISTING CUSTOMERS: If you are an existing customer you can simply log in and all your details will be remembered and entered into the order form.

NEW CUSTOMERS: If you are a new customer please complete the your details in the order form.

*Please note box image is for illustration purposes only and is subject to change.

Shipping

We offer a complimentary, nationwide (UK mainland) courier service via DPD.

Collection and delivery is an all day, weekday only service.

Preferred collection dates can be noted when placing an order and timed/weekend services can also be added, at a surcharge.

On the day of collection, where possible, the Courier will text and/or email with an hour window.

The driver will bring with him a secure box for you to pack your Gown into whilst he waits.

Please ensure the Gown and any accessories are ready, the Gown can be left in its cover inside the box, which we will return.

Inside the box will be a sticky bar-coded returns label for you to secure to the outside of package for the journey back to us, together with cable ties to secure the lid closed.

Personal Collection by Terrington Burchett can be arranged, whereby one of our team will come and collect your Gown personally from your preferred address, and then return once ready *price to be confirmed once postal code and preferred collection date provided – Please contact us for further details.

If you would like to bring your Gown to us personally, give us a call and we can make an appointment for you to come and see us.

For further information please contact our experienced Customer Care Team who are always happy to help 0800 0935 429.

CLICK HERE to go to the on-line order system now

PLEASE NOTE - We do not take payment when you place your order, so no credit card or debit card is needed at this stage.

Upon receipt of your gown/garments we will contact you to discuss the general condition and soiling, time scales and then take payment from you by either debit or credit card, or you can pay by bank transfer.